Privacy policy

Innotech WPC Wall Panels Privacy Policy

At Innotech, we value the trust you place in us when sharing your personal information. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://www.innotech-ph.com/.

1. Personal Information We Collect

When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including:

  • Identity Data: Name, billing address, shipping address.
  • Contact Data: Email address and phone number required for freight delivery coordination.
  • Payment Data: Payment information, including credit card numbers. Note: We do not store full card numbers; these are processed through our secure payment gateways.

2. How We Use Your Information

We use the Order Information that we collect generally to fulfill any orders placed through the Site. This includes:

  • Logistics: Arranging for shipping, providing you with invoices, and order confirmations.
  • Communication: Screening our orders for potential risk or fraud and providing you with information or advertising relating to our products.
  • Freight Coordination: Sharing your contact details with our third-party logistics partners to schedule “Curbside Delivery” appointments when applicable.

3. Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example:

  • E-commerce Platform: We use Shopify to power our online store.
  • Payment Processors: We use BDO Check Out to process your payments securely.
  • Compliance: We may also share your Personal Information to comply with applicable laws and regulations or to respond to a lawful request for information we receive.

4. Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. This is necessary for warranty tracking and future surface-matching requests for your wall panels.

5. Security

We take reasonable precautions and follow industry best practices to make sure your personal information is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.

6. Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

7. Contact Us

For more information about our privacy practices, or if you have questions, please contact us by e-mail at inquiry@innotech-ph.com or by mail at S.E.A. Olympus Marketing Inc - SEA Olympus Building, A.C. Cortes Avenue, Mandaue, Cebu, Philippines.

8. Eligibility to Purchase Items / Disqualification

By registering on the https://www.innotech-ph.com/ website to purchase Items on a personal and non-professional basis in the participating stores, the Users represent and warrant that:

  • The personal information provided upon registration on the S.E.A. Olympus Marketing Inc. Website is true, accurate and current in all respects.
  • They are natural persons, legally capable of entering a binding contract and not impersonating any other person or entity or using a false name.
  • They have the capacity to pay for the ordered items via the payment options provided.
  • They are at least 18 years old.